Clause
Happening now

Cover that pays itself.

What would you like to protect?

Protect your home, your harvest or your trip. If the thing you insured against happens, the money arrives on its own. There is no claim to file and nobody to convince.

No claim form No wallet needed Price before you decide Built on Rialo
LISTENING M7.2, 09:41:04, 11 km deep LISTENING M7.2, 09:41:04, 11 km deep
CLAUSE
CLS-7F42

if magnitude ≥ 5.5 within 50 km of 40.99, 29.03

then pay 25,000

PAID TO YOU 25,000 no claim was filed
written in block settled in block 412,166412,388
TRIGGER M5.5 CLS-7F42 · written
01 the policy

A policy is a rule, not a promise

You write the condition when you buy it: the peril, the place, and the figure that has to be reached. It goes onto the chain as written, and after that neither side can change it.

if magnitude is 5.5 or more within 50 km of 40.99, 29.03 → pay 25,000
02 the ground

Something happens, and it is measured

The instruments record the event whether or not anybody holds a policy on it. Nothing about this step belongs to us, which is the point of settling on a public figure rather than on our own opinion.

M7.2 · 40.76, 29.35 · 11 km deep · 09:41:04
03 the readers

Validators sign what they read

Independent validators report the figure from the official source and stake their own deposit on it. Disagreeing is possible; it is only expensive. What reaches the chain is the median of what they agreed.

3 of 4 attested · median taken · round 118,204
04 the moment

The reading crosses the line you wrote

The chain compares the attested figure with your rule. There is no assessor, no file and no queue, because nothing is left to decide: M7.2 is above M5.5, and 38 km is inside 50 km.

evaluate(CLS-7F42) → true
05 the payment

It pays in the same block

The transfer runs in the block that decided it, so the payment and the reason for it are one record. You filed nothing, and anybody can still read why it paid.

25,000 · block 412,388 · 222 blocks after the reading
Happening now What the sources this protocol settles against are reporting. Shown, not priced.
Earthquakes
Weather today
Flight delays

A policy is a condition, and the chain is what watches it.

Most chains can only be pushed. Something outside has to notice that the world changed and send a transaction saying so, which is why ordinary automation is a tower of bots and keepers. Rialo can be pulled: a condition is written onto the chain and the network itself evaluates it. That is the whole of what a parametric policy needs, and it is why this protocol is built here rather than somewhere else.

01

The condition is written down

Rialo calls it a predicate: a logical expression that lives on the chain rather than in a service somewhere. Your policy is one.

02

The chain evaluates it, every block

In Rialo's own words, continuously evaluated during block execution. Nothing has to remember to check; the checking is what a block is.

03

It may watch the world, not only the chain

Chain state and block height, and also readings attested by the validators themselves: oracle data and calls out to the web. A magnitude is a thing a predicate can see.

04

When it becomes true, the chain acts

The transaction is enqueued by the network, in that block or the next. Nobody files anything and nobody approves anything, because there is nobody in the path.

THE CONDITION, ON CHAIN BLOCKS, 50 ms APART the reading paid the same block, not the next one

The web call, and the part Rialo has not written down

Rialo reads an ordinary web API from inside the chain, through what it calls REX. The shape of that matters more than it sounds: every validator performs the call itself and publishes its own answer, so what lands on the chain is not one agreed figure but a set of independent measurements.

Reconciling them is left to a separate aggregator, and the default one's rule is not published: no stated quorum, no median rule, no dispute path, nothing written about what happens when validators disagree or time out. That gap is ordinary for a young chain and fatal for an insurer, because disagreement is not hypothetical. Two seismic networks routinely publish magnitudes a tenth apart for the same event, and a policy attaching at 5.5 settles differently depending on whether the chain believes 5.49 or 5.51.

What lands on the chain is not one agreed figure. It is four answers, and somebody has to say which one settles.

Rialo does not say. This protocol does, in the contract.

So this protocol states its own rule, in the contract, before anything is bought. It is one of the terms you read on the confirm step.

EACH VALIDATOR ASKS EVERY AGENCY, AND KEEPS THE MIDDLE ANSWER USGSEMSCAFAD 7.507.507.60 one validator 7.50 its middle answer THEN THE FOUR, ON CHAIN validator 1validator 2 validator 3validator 4 7.507.50 7.527.49 7.50 what settles One agency serving a stale answer moves no validator's middle, and one validator out of step moves no settlement. Three of the four must report, the middle of them settles, and beyond 5% apart nothing settles at all.
3 of 4a reading counts only when three quarters of the validators reported. Below that the index is treated as unpublished, which returns the premium rather than paying a number nobody stood behind.
medianthe agreed value is the middle report, not the average. One validator reading a corrupted feed moves an average and does not move a middle.
5%if the reports disagree by more than this share of the median, the reading is refused rather than aggregated. Cover that pays on a figure the network could not agree on is a lottery on which validator was fastest.

Rialo's devnet runs four validators, equally staked, all operated by Rialo itself, and their authority keys are 96 byte BLS12-381 public keys. The demonstration follows that count rather than an imagined one.

The assistant on this site holds no key

Rider is the only part of Clause that reasons rather than computes, which makes it the part most able to do damage. The obvious build is to give a language model an API key and a careful prompt. A prompt is a request, not a constraint: anything the model reads during a task, including a place name somebody typed, is a chance to persuade it. A key in that position is full authority.

Rialo publishes Latch for exactly this, and Clause uses it. The model key is stored there once and never comes back out. What this server holds is a scoped token, and every call passes a policy pipeline before the real credential is touched. The first filter to refuse stops it.

A prompt is a request, not a constraint.

which is why the key is not here

The model itself is Anthropic's Claude, reached through that latch and through nothing else. Naming it is part of the point: an assistant that will not say whose judgement it is running on is asking for more trust than it has earned.

THE CALL, AND WHAT IT PASSES Rider spend endpoint method rate the key never leaves The first filter to refuse ends the call, and this server never holds the credential at all.
spend_limita daily cap, metered against live spend
endpointan allowlist, so the token reaches one endpoint and nothing else the key would open
methodPOST only
rate_limitbecause a loop is how an agent fails

Latch will also answer whether a call would be allowed without performing it and without touching the credential, so Rider asks before it spends and a person hears that the budget is used up rather than watching something fail. Buying is fenced separately again: it needs a permission signed on the buyer's own device naming the most one policy may cost, the most all of them may, the perils and an end date, and it goes through a second latch whose only upstream is this protocol's purchase endpoint.

What this protocol calls, by name

Three of the methods below are taken straight from Rialo's published client SDK. They are the reactive machinery, and they are what a policy here is made of: a subscription is the standing condition, a triggered transaction is the moment it came true, and the lineage is how a payout can be walked back to the reading that caused it.

get_subscriptionthe condition, as the chain holds it
get_triggered_transactionswhat it has fired, and when
get_workflow_lineagethe trail from a payout back to its reading

The chain reading methods are not pinned down by the public SDK, and Rialo's runtime carries SVM compatibility, so the client tries both spellings of each, remembers the one the node accepted, and says which it tried if none works.

What Rialo says about itself

These are Rialo's published figures, not this protocol's measurements of it. They are here because they are the reason a settlement can land in the block a reading does, rather than a day later.

50 msconsensus block time
100 msread latency, down from seconds
>40×faster than the top oracles, for data
>100kconcurrent calls out to the web

Read from Rialo's developer page. This protocol runs against a simulation of a chain of that shape; what is written here about the chain is Rialo's claim, and what is written elsewhere on this site about the demonstration is ours.

What Rialo has published

Read from Rialo's own front page a few times a day. There is no feed to subscribe to: the documentation is behind a sign in and the blog answers a fetcher with nothing, so the front page is the source, and this says when it was last read.

What this protocol does not use, yet

Said plainly, because a page that lists only what is used reads as a brochure. Rialo publishes work on native privacy, on threshold cryptography and distributed key generation, and on consistency levels. None of it is in this protocol today. The parts used are the reactive ones above, the address shape, and the signature scheme a passkey signs with.

How a payout actually happens · The register, and every policy in it

Get cover

What would you like to protect?

Pick one. You can change it at any point.

What happens after you buy
01

Something happens

The ground shakes, the season ends dry, the flight lands late.

02

An instrument records it

A national network, a weather archive, the airline's own times. None of them is ours, and none of them is asked whether you hold a policy.

03

The figure meets your line, or it does not

The chain compares the two. There is no assessor and no file, because there is nothing left to decide.

04

It pays in that block

You file nothing. It can arrive before you have heard about the event.

Which also means it can read past your line and pay you nothing, on a day you were hurt. That is written on the offer before you pay, in the same words.

A measurement decides what you are paid, not an assessor.

Ordinary insurance pays after a person agrees that it should. This pays when a measurement crosses a number that was written into your policy the day you bought it.

01

You choose the number

A magnitude, a rainfall total, a delay in minutes. It goes into the policy in plain sight.

02

It is registered on chain

As a predicate: a condition the network itself watches. No bot, no keeper, no company.

03

The measurement arrives

Read from the official source and attested by validators, so it is the figure the world sees.

04

You are paid, that block

Settlement runs in the same block the reading lands. You may not have heard about the event yet.

BLOCKS, 50 ms APART
Seismic network publishes max magnitude
Read at the source, attested by validators
412,3860 evaluated
412,3870 evaluated
412,3880 evaluated
412,389 the key moved, so it is evaluated 1 evaluated, 1 paid
412,3900 evaluated
Your predicate, armed and dormant not evaluated in any of these blocks, because the key it reads did not move
Paid to your account same block, no claim
A predicate costs nothing to hold. Validators re-evaluate only the ones whose inputs changed in that block, which is why a book of ten thousand policies costs the same to watch as one, and why the payout lands in the block the reading arrives rather than whenever someone gets round to it.

A farmer in Konya should not need a seed phrase.

The hard part of using a chain is not holding a key, it is being asked to approve something over and over. This asks once, at purchase, with a key made on your own device.

A key on this device

  • Made in your browser the first time you sign in, and it never leaves it. No password, no phone number, no email
  • It signs once, at purchase. The word wallet never appears
  • Nothing about you is stored: the public half of the key is your account
  • Only this browser holds it, so the policies bought here are opened here. Clearing the browser's data removes the key

Email, Google, a passkey or a wallet

  • Through Privy, which sends the email code and checks the Google account, the passkey or the wallet
  • The same sign in opens the same policies on your phone and on your laptop
  • Each device still makes its own key, and purchases are still signed with it
  • Privy keeps your email. This protocol never receives it, only which address is yours
1
signature, at purchase
0
signatures after that, ever
0
claim forms or assessors
0
names, emails or phone numbers held by this protocol

What it will not do

This pays on a measurement, not on your actual loss. If the ground shakes hard at your house but the nearest station records less, you are not paid. That gap is real, it is called basis risk, and being onchain does not close it. What we do instead is show you the index, the source and the odds before you pay, and let you move the radius until the cover matches the risk you actually have.

If the source publishes nothing at all by the deadline, the policy is unwound and your premium is returned in full. Not a payout, not a lapse. The contract could not be judged, so it does not stand.

What is real here, and what is simulated

Real

  • The pricing mathematics, written out by hand rather than imported, so every number can be traced
  • The hazard models: truncated Gutenberg and Richter with a characteristic fault term, gamma rainfall, lognormal delay
  • The capital standard, the pool accounting and a ledger that replays and reconciles
  • The price you are quoted on the previous page, computed in your browser

Simulated

  • The chain: Rialo shaped, 50 ms blocks, with a world clock running about 40,000 times real time
  • Readings, generated by the hazard models rather than fetched from live APIs
  • Route statistics for flight delay: plausible figures of the right shape, not an on time performance filing
  • The RPC client speaks the published Rialo methods and is what a devnet deployment would use

The calculation rules: sources, final figures, tests, objections · Questions people ask, and what the messages on the page mean

Someone has to be able to pay.

Behind every policy is a pool of capital and a rule that stops it writing more than it can stand behind. This is that side of the protocol.

–
Block
–
Policies armed
–
Capital in the pool
99.5%
Solvency standard

Three tranches, one order of loss.

Capital is held in three layers. A loss is taken from the first loss tranche until it is gone, then from the mezzanine, and only then from the senior. The part of each premium that pays for expected loss goes to the layer expected to pay it; the margin is shared by capital times a weight, so the layer hit first earns the most for standing there.

TrancheCapitalTakes losses from Chance of a loss in a yearExpected loss Margin weightExpected return
Reading the pool…

Put capital behind the book

Capital standing behind live policies cannot be withdrawn, and the two lower tranches may not leave while that would put them below the book's one in ten year loss.

One earthquake does not settle one policy.

It settles every policy inside its radius, in the same block, from a single reading. That is the event the capital model prices. Set one off and watch.

Book, by location block —
Paid in one block
0
no event yet

The same cover, two prices.

Identical limit, identical term, quoted against a book that already holds eight Istanbul policies. The ninth Istanbul policy is not the same risk as the first, and a protocol that prices them alike is the one that runs out of money.

Istanbul, ninth14.27%
Ankara, same book0.18%

Eighty times the price for a risk whose expected loss differs by a factor of fourteen. The rest is concentration.

The rules that bind it

SOLVENCY

Survive the worst half percent

Capital is sized as the average loss across the worst 0.5% of twenty thousand simulated years.

CONCENTRATION

No single event over 35%

A pool can be solvent on average and one earthquake away from nothing.

LOCKED

Capital cannot run

A provider may withdraw only what is not standing behind live policies.

AUDITED

The ledger replays

Every movement is recorded, so the whole book can be rebuilt from entries and checked.

My profile.

Your things, written down once: a home with its address and year built, a car with its model year, a field with its crop. When you ask for cover, they fill the form; with two cars, you pick which. Wallets and an X account you link are here too.

What you hold.

Assembled the way the chain would: what is armed, and what has settled. You can read the same thing yourself without this page, which is the point of it being here rather than in our files.

Sign in to see it

Your cover is held by your address, and only you can open it. Sign in with an email, Google, a passkey or a wallet, or with a key made on this device.

Privacy

What is kept, and by whom

This page describes the Clause site and protocol as they run today. It is a plain account, not a contract.

Signing in with a key on this device

A key is made in your browser and its private half never leaves it. The protocol receives the public half, which is your address. No name, email, phone number or password is asked for or kept.

Signing in through Privy

If you choose email, Google, a passkey or a wallet, the sign in is run by Privy, a separate company. Privy keeps what you signed in with, such as your email address, under its own privacy policy. The protocol receives only a token naming your Privy account, checks it, and records which address that account acts as. It never receives your email.

Buying cover

A policy records its terms, the place or flight it covers, the value you declared as at risk and the address that holds it. Proofs of residency or ownership are checked and not stored: the protocol keeps one answer per claim, yes or no.

Payouts to a bank or a mobile wallet

If you choose to be paid at a bank or on a mobile wallet, the protocol keeps the IBAN and the name on the account, or the provider and phone number, because a payment cannot be made without them. They are shown back to you masked, and in full only to whoever makes the transfer: the issuing company, a licensed payment partner or, until one is connected, the operator.

Rider's permission to buy

If you let Rider buy cover for you, the protocol keeps the limits you signed and a fingerprint of the permission; the permission itself stays in this browser. Your conversations with Rider are not stored.

Your location and the map

When you are asked where the thing you insure is, the browser asks whether to share your location. If you allow it, the coordinates are sent to this protocol's server, which asks OpenStreetMap's Nominatim service what place they fall in; addresses you type are looked up the same way through Photon. Neither service is told who you are. The map tiles are loaded from OpenStreetMap, which sees your IP address as any website you visit does. Nothing about your location is kept except the point you choose to insure.

The contract and the insurer's checks

The contract you accept is kept with your application and your policy, and its hash is on the policy token. The address of a home or where a car is kept is shown to the company that issues the policy, so it can check that it is yours; the protocol keeps a fingerprint of it, not the address, on the policy record. Weather on the home page comes from Open-Meteo and is shown, not used to settle anything.

Companies

An insurer or reinsurer that registers gives its name, licence details and a contact address. These are shown to the reviewer who checks them and, once approved, the name and licence are public.

What this site stores in your browser

Your key, your language, your theme and the country you chose for the live bands. Nothing is used for advertising and no tracking scripts are loaded. The typefaces come from Google Fonts, so Google sees the request for them, as it would for any site that uses them.

You can remove your key from this browser at any time with "Forget this device" on the My cover page.

Ask a source

Point a question at a source and see what comes back

This is what a policy does, without the policy. Write down a question the protocol can answer, and it reads the same sources a settlement reads and hands back the figure, the record it came from and the three clocks involved. Nothing is staked on the answer and nothing is paid on it.

Why this is not a prediction market

The useful half of one is here: the answer is settled by reading a primary source rather than by counting opinions, which is the same thing that makes a parametric policy work. The other half is not. What separates insurance from a wager is that the buyer has something actually at risk, and this protocol refuses cover to anyone who does not; a question with money on it has nothing behind it at all. So there is no stake here, no pool and no score, and there will not be.

Calculation rules

How a reading becomes the number the policy settles on

Written down before anything happens, peril by peril: which source is read and which stands in when it is silent, what counts as the final figure and when it is frozen, the tests a reading must pass, how long you have to object, and what happens if a publisher goes away. The same text is section 10 of every contract.

From what is published to what is paid
  1. 01
    The source publishes
  2. 02
    The reading is tested
  3. 03
    Every validator reads it
  4. 04
    The median is frozen
  5. 05
    Compared to your line
  6. 06
    Settled and archived
01

Nothing is published

The policy expires at the end of its term and the premium comes back in full. No estimate is put in the missing reading's place.

02

A test is failed

That reading is not used at all, and the next source in the peril's fallback chain is read instead, in the order written down here.

03

The readings disagree

Nothing settles. Where the validators differ by more than the peril tolerates the reading is refused rather than averaged, because an average of two answers that cannot both be right is a third answer nobody measured.

Questions

Questions people ask, and what the messages mean

Short answers, in plain words. Where a message on the page is quoted, it is quoted exactly, so you can find it here.

Buying cover

What is parametric cover?

It pays on a measurement, not on an assessment of your damage: an earthquake's intensity at your address, the wind at your place, the rain at the station, a flight's delay. When the measurement crosses the line written in the policy, the payout is made on its own. There is no claim to file and nobody to convince.

What is basis risk, and why does the page keep saying it?

The measurement can miss your loss both ways: a roof can go on a day short of the trigger, and a payout can arrive for a day that did no harm. That gap is basis risk. It is stated before you pay because a cover that hides it is not honest about what it is.

Who actually insures me?

A licensed company, chosen on the confirm step from those licensed where the thing you insure stands; its name, its supervisor and its fee are shown. The pool stands behind that company as capital. On this demonstration the companies are stand ins, marked as such, and nothing written against them is cover.

Why does it ask what I am protecting and whether it is inside the area?

Because that is the line between insurance and a wager. Cover is capped by what you say is at risk, and refused if the thing insured is not where the index is measured. Both are checked here and again by the protocol.

How is the price worked out?

Expected loss from the model, plus a load for the capital the risk ties up or for passing it to a reinsurer, plus expenses. The confirm step's "show how this price was worked out" lists each part and the chance of a payout.

Is this instead of DASK?

No. In Türkiye DASK is compulsory for dwellings and pays assessed damage up to its cap; this cover pays on the measurement, fast, and sits alongside it. The confirm step shows what the same home would pay DASK, for comparison.

Price and money

What is USDC, and where does the money on the demonstration come from?

USDC is the protocol's unit of account. On this demonstration new addresses are funded with demonstration money and there is a top up button on My cover; none of it is real. Where the law requires it, premiums and payouts settle in the local currency through the issuing company.

Can I pay in instalments?

Where your country's rules allow it, the confirm step offers plans. The first payment is held when you apply and taken when the company approves; a payment missed for more than fifteen days ends the policy, and anything still owed is deducted from a payout.

How do refunds and cancellation work?

Within an hour of buying, all of it comes back. Within the cooling off period your law gives, all of it comes back. After that, cover that cannot be foreseen (earthquake, storm) returns the unexpired part when you cancel; rain and flights run to the end of their term. Nothing can be cancelled once its trigger has been reached.

Does the platform charge me anything?

No. The price you see is the pool's price plus the issuing company's fee. The platform is paid by the company, out of that fee, and a fee that comes back to you takes the platform's share back with it.

After buying

Where is my policy?

On My cover, with its terms, its status and its token. The token is locked to your address and cannot be transferred; a cancelled policy's token is burned and leaves the wallet.

When does my cover start? Can I buy it once the event is coming?

No, and that is deliberate. Cover starts after a wait: three days for earthquake, ten for storm and vehicle flood. An event inside the wait pays nothing, and it does not end the policy either, because the cover starts on the day your contract names and runs its full term from there. Drought works differently, because a dry season cannot be waited out: the season a policy measures is the next one to open at its station, and sales for a season close fifteen days before it opens. A flight has no wait, because the cover names one flight; instead it has to be bought at least 24 hours before the scheduled departure. The reason is the same in every case: the price is the chance of an event for someone who does not know one is coming, and a storm is on the news a week before it lands.

How is the reading decided, and what if the source is silent?

By the calculation rules, written before anything happens and printed as section 10 of your contract: which source is read and which stands in, what counts as the final figure and when it is frozen, the tests a reading must pass, the chain's attestation rule, and the objection window. The Calculation rules page shows them peril by peril.

Is my policy on a public chain?

The protocol's own chain is the record. Beside it, a public chain (Base Sepolia) is told of each token minted or burned, each settlement, and the root of the whole book on a timer. The Proof page shows what was sent and lets you check your policy's place in the book in your own browser.

How will I know it paid?

Settlement happens on chain the moment the reading crosses the trigger; My cover shows the payout and the Proof page shows the reading, the block and the policy it settled. A bank payout, where you chose one, follows within the days the company states.

Can I renew?

Yes. From My cover a policy that is ending can be renewed on the same terms, and a standing instruction can renew it on the day without you. The issuing company also sees which policies end within thirty days.

Applications and documents

Why is my purchase "waiting for the insurer"?

A home or a vehicle is applied for, not bought on the spot: the issuing company screens you against sanctions lists, confirms who you are above a certain size, and confirms the thing is yours. Your premium is held, not taken. Approved, the policy is written at the price you agreed; rejected or not decided within three days, all of it comes back.

What documents are asked for, and who sees them?

For a home or a vehicle, the paper that shows it is yours: a title deed, a lease or the registration. Each file is sealed in your browser to the one party that will decide, opens nowhere else, and is deleted once the application is decided. My cover shows what you sent and who opened it.

It says "Not sent: the company has no reading key yet". What now?

The company that will decide has not yet opened its desk in a browser, so there is no key to seal your documents to. Nothing was sent. The company will ask for its documents another way, or you can add them from My cover once it has a key.

On the demonstration, who approves my application?

You do. Sign in as a company, take the issuing stand in's desk on the Company page and decide it there; or decide it as the operator, under Applications.

For companies

How does a company register and start writing?

Register with the licence details, the LEI, the company's domain and its documents by kind. The operator then works a checklist: the legal entity, control of the domain, the licence and the classes it names, the signatory's authority, sanctions, live enforcement and, in Türkiye, membership of the insurers' association. Nothing is written until every required item is confirmed, and the checks fall due again a year on.

What does the platform take from a company?

One per cent of each premium, out of the company's own fronting fee, the moment the fee is paid, never more than the fee itself. Every movement is on the company's monthly statement, with CSV, and a fee returned to a buyer returns the platform's share too.

What does the company's desk show?

Its book, worked: search by policy number, street, place or buyer; filters by status, province and peril; the policies ending within thirty days; open cover by province; CSV. And the applications waiting for its decision, with the documents sealed to it.

Messages on the page, and what they mean

"The protocol could not be reached, or answered with an error the page could not read. Nothing was charged."

The page asked the protocol and got no readable answer within its patience: a dropped connection, a restart, or a slow reply. Nothing was taken. Reload the page and try again; if it persists, the protocol is down and the Live line at the top will say so.

The price bar stays on "Pricing…"

The protocol has not answered the price request yet. It normally takes a few seconds; a minute or more means it could not be reached. Reload the page; the local figure is only an estimate until the protocol's price replaces it.

"The protocol did not price this" or "The pool will not carry this"

The pool's own rules refused: capital, concentration, or a place or peril it does not write. The reasons are shown in the same box, in the protocol's words.

"The protocol could not read what the page sent:"

A field the protocol refused, named in the message. Almost always an old page talking to a newer protocol: reload the page and go through the steps again.

"Cover of … exceeds the … you declared at risk"

Cover above the value at risk would be a wager rather than an indemnity, so it is refused rather than priced. Lower the cover, or raise the declared value if it was wrong.

"What you are insuring is not inside the area this index measures"

The place you chose is not where the thing stands, or the index is measured elsewhere. Choose the place where the home, the car or the field actually is.

"but not for this peril", or no company offers to issue it

No licensed company writes this peril at this place, or the ones that do have no room. Try another amount or term; on the demonstration the stand ins' licences decide what can be written where.

"The price moved while you were deciding"

The book moved between the price you were shown and the moment you signed, and the new price is higher than what you agreed to. Nothing was taken. Ask for a fresh price and decide again.

"This purchase is still being decided"

Your browser asked twice, because the first answer did not arrive, and the second ask found the first one still being worked on. Nothing was sent twice: the protocol recognises the same signed purchase and will not write it again. Look at My cover in a moment. If the cover is there it went through, and if it is not, nothing was taken.

"Too many requests"

Each address and each page is limited in how often it may ask for prices or sign in, to keep the protocol up for everyone. Wait a minute and try again.

"This browser does not hold the key these were sealed to"

The applicant sealed the documents to the reading key of the browser that first opened this desk. Open them there, or ask the applicant to send them again from this browser.

"That session ended" on the operator's page

Operator sessions last forty five minutes and are not kept across a restart. Sign in again with the token.

Complaints

Where do I complain?

On the policy itself, under My cover: "Raise a complaint" opens a thread with the issuing company, and its time to answer is counted from that moment (fifteen days in Türkiye). If it does not answer in time, or the answer does not settle it, one click takes it to the ombudsman (the Sigorta Tahkim Komisyonu in Türkiye) with the file its form asks for: the policy, every reading and settlement, the whole thread. The Proof page shows the same readings, so a dispute starts from the facts.

Proof

What the record says.

Whether an insurer is worth trusting comes down to three things: whether there is money to pay you, who decides that it pays, and whether it has paid anybody else. Each is answered below out of what the protocol stores, and where it could not be asked the page says so instead of filling the space. Any one policy's own record is an id away.

Your policy token

Minted to your address when the policy was written. It cannot be transferred: cover belongs to the person with an interest in what it insures.

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Cover is personal: it is held by your address, and only you can open it. Choose how you sign in.